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Operations4–6 weeks

Product Operations Setup-in-a-Box

Decision rights, prioritisation cadence, and operating rhythm — installed.

Overview

Install decision rights, governance cadence, and reporting visibility in 4–6 weeks. Product Forge's Product Ops Setup is built for South African product teams with contested decisions and unclear ownership.

The Problem We Solve

When product teams scale, the informal patterns that worked for five people break down at fifteen. Decisions stall, priorities are opaque, and no one knows who owns what. The answer isn't more process — it's the right operating model, installed properly.

Who This Is For

Product teams growing from 5 to 20+ people
Companies where 'how we decide things' is unclear
Teams running on ad-hoc Slack decisions and retrospective fires
CPOs who need to delegate but have no system to delegate into

What You Receive

  • Decision rights matrix — RACI-style ownership for all major product decisions
  • Prioritisation framework — scoring model and backlog governance rules
  • Operating cadence design — rituals, rhythms, and meeting architecture
  • Artifact templates — PRD, brief, discovery doc, and sprint review format
  • Onboarding guide for new product hires
  • 30-day adoption plan with coaching touchpoints

What Is Not Included

We scope our engagements tightly so we can deliver with full accountability. These are outside the boundaries of this offer:

  • Does not include tool implementation (Jira, Linear, Notion setup)
  • Does not replace ongoing product management or delivery ownership
  • Does not cover engineering team operating models

What We Need From You

For this engagement to work, you will need to bring the following:

  • Access to product, engineering, and design leads for discovery sessions
  • Current process documentation (even if incomplete)
  • Commitment from leadership to adopt and reinforce the new model

Ready to get started?

Book a free 30-minute diagnostic to discuss your situation. No commitment, just clarity.

Book an Ops Diagnostic

Free diagnostic call. No commitment required.

How We Measure Success

  • Decision-making time on priority calls reduces by 40%+
  • Team members can describe the prioritisation process without prompting
  • Sprint planning preparation time drops significantly
  • New hires onboard to product process in under 2 weeks